VoIP

Upgrade your phone system to the speed of light. We offer several cost saving solutions to utilize your fiber connection to reduce your current voice telecommunication costs and provide access to a robust line of features.

Connection to existing PBX

We can connect your existing legacy PBX to the fiber network or we can introduce you to new technologies that will make your business more efficient and cost effective.

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Hosted PBX

We offer a hosted Cisco™ PBX solution using genuine Cisco™ Call Manager technology to provide a redundant and cost effective way to get enterprise level features by connecting to our remote hosted Cisco™ Call Manager. There is no need to purchase and maintain an expensive PBX, all that is necessary is to deploy our fully managed solution through our managed leased phone solution. This fully redundant ready to deploy solution is full turn key, we configure, manage and deploy your system.

With a cost-effective Cisco™ hosted PBX solution, you can run your business more productively and efficiently without the worries and costs of maintaining your own phone system. The actual system is hosted on Urbancom.net’s own secure and fully redundant network; we take care of the technical side. This leaves you free to focus on your growth and profitability as a business.

A PBX system allows multiple people to make outside calls at the same time, receive their calls from one phone number and route them however they wish, and make and transfer interoffice calls. Traditional phone lines cannot offer this functionality.

IP phones also come with their own increased functionality such as color touch screens, gigabit connectivity, programmable function keys, hands-free communication, and even built-in video conferencing capability.

SIP Trunking

We can also provide SIP trunking to service customer owned VoIP hardware located at their location. We can connect to either a SIP based PBX or a single SIP phone. Let us know what you need and we can get it set up.

Video Conferencing

Urbancom’s SIP protocol supports SIP based video conference capabilities. We can establish a Video conference using industry standards H.323 or H.264 connections to allow connecting a full blown conference facility to a desktop or tablet to allow collaboration across the room or across the world.

Advanced VoIP Features include:

  • DID (direct inward dial) phone number
  • Voicemail Box
  • Abbreviated Dialing
  • Call Forward All Calls
  • Call Forward on Busy
  • Call Forward No Answer
  • Call Forward Do Not Disturb
  • Call Duration Display
  • Call Restrictions / Toll Restrictions
  • Call Return
  • Caller ID
  • Caller ID Block
  • Call Waiting
  • Call Waiting / Caller ID
  • Date/Time Display
  • Direct Inward Dialing
  • Directed Call Pickup
  • Find Me No Answer
  • Forward to Voice Mail
  • Group Pickup
  • Hold
  • Intercom
  • Last Number Redial
  • Meet-Me Conference
  • Message Waiting Indicator
  • Multi Channel Park
  • Multiple Station Appearances/Bridged Line Appearances
  • Music-on-Hold
  • Mute
  • 4-Way Conference + 100 person conference bridge
  • On-Hook Dialing
  • Remote Phone
  • Time-of-Day Call Routing
  • Transfer